Frequently Asked Questions and Answers

Yes, we know you have lots of questions so we will try to answer as much as we can for you in our FAQ. If we do not answer all your questions feel free to call or email us for more information.

What is J3?
J3 is the brainchild of our founder Jermaine, which means Jermaine, Joshua and Jesse Enterprise Solution.

Can I use J3 for free / Is there a demo version?
Not at this time. we are working on a free version to be released to the public. You will be able to download and use our application offline with our ERP integration 100% free. Please stay tuned to our website for updates.
Does J3 require an ERP to function?
No. You can used J3 cloud, which is not an ERP or accounting system; it has invoicing, inventory, reporting and full API access.
Can J3 work with my ERP?
Sure J3 can. We will be more than happy to help you with any ERP integration. Just check our feature page to see if we have out of the box integration for your ERP. If we don’t, we always enjoy a challenge and should be able to integrate with your ERP in no time.
What kind of hardware does J3 support?
J3 supports any PC hardware running windows 10. Any printer with installed drivers and can printer to 2 inch or 3 inch paper. We also support keyboard widget barcode scanners. Please visit our hardware page for more information.
What kind of support does J3 provide?
J3 provides level one support with each purchase of cloud subscription. All other levels of support must be purchased separately. Please see our support page for more detailed information.
Have a question?

If we did not answer all of your questions, please feel free to send them.